Once we receive your order, the chocolate is carefully hand-packed and then shipped out in a timely fashion. Keeping freshness and quality as top priorities, our shipping schedule adjusts for cooler time periods vs. warmer months. Your order's arrival also depends on the shipping method selected.
Mid-October through March: Orders placed on a weekday are usually shipped out same business day. (Only orders received before the 2 pm EST cutoff will ship out that same day.) If you select Standard Shipping, your order will arrive within the date range selected at checkout. If you choose Expedited Shipping, your order will arrive on the exact date selected at checkout.
April through mid-October:
We are committed to delivering the best chocolate experience possible. In order to deliver your chocolate in perfect condition, we reserve the right to hold your order if temperatures pose a risk of damage. Please allow 2 business days to process and ship your order. All orders will ship between Monday and Wednesday, as we do not ship chocolate over the weekend due to unpredictable temperatures. Contact firstname.lastname@example.org with any questions.